We are confident that you will be satisfied with our products. However, if you are not satisfied for any reason, you may return them for a refund within 30 days of purchase, provided that the products are in their original, sealed, and unopened condition. A restocking fee of 15% will be applied to all returned items.
To return a product, please contact our customer support team via email at hi@theallyessentials.com within 30 days of your purchase. We will provide you with instructions on how to return the product. Products must be returned in their original packaging, sealed, and in resalable condition. A receipt or proof of purchase is required. Opened items will not be accepted for exchange or return.
The customer is responsible for paying for the shipping costs to return the product. Once we receive the returned product, we will process your refund within 10 business days. Any shipping charges or applied discount codes will not be refunded.
If you encounter any issues with your product or order, please do not hesitate to contact our customer support team at hi@theallyessentials.com for immediate assistance.
